Garden no longer connecting via bluetooth

1

Hi all,

We had a power cut and my SG9 lost connection to my phone. It would not reconnect at all. Held my hand over the lights, waited for the waving lights and nope. The app would not connect.

so I deleted the garden from my phone. Did a factory reset on the SG9 by holding my hand over the middle of the lights for 20 seconds and decided to just start from scratch.

But nope. It’s not connecting at all. So I’m at a bit of a loss.

Any ideas?

1 Like
2

Hello @Gayrath!

Please try following this thread: https://support.clickandgrow.com/hc/en-us/articles/360018804460-My-Bluetooth-lamp-is-not-connecting-to-my-device

You can also try reinstalling the App.

And if that’s still not working, try contacting the wonderful Customer Support here.