Mini tomatoes not sprouting

Plants and care
1

My mini tomato pod didn’t sprout and just had this white fuzz after 3 weeks. Can this be replaced?

2

Was it only 1 pod that had this issue? Contact customer support. They should send you replacement pods. Also, tomatoes love warmth so I have a seed heating mat under my unit to help the germination. And sprinkling a little cinnamon on the soil helps with the fuzz.

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3

Thanks! Just one, though I mixed and matched planting the tomato with 2 basils so maybe that’s a no no. I didn’t see a place to contact support, will did around. Thank you!

4

I think we all mix pods up after the first basil planting to try the unit out. Contact them. They guarantee 100% germination. I “talked” to support earlier this week and mentioned how a couple of my pods didn’t germinate but that I knew there was no such thing as 100% germination. And that is when she told me that is what they guarantee and is sending me replacements. Just 1 reason I love Click & Grow.

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5

Thank you! Good to know they stand by their pods!

6

You have probably managed to send your request to the support already, but just in case the link is here.

7

What if you purchased the pods from Amazon. Are they still guaranteed?

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8

Yes, feel free to contact the Click and Grow support team.

9

Thank you Mirjam. I’m not sure how to fill out the request for a replacement form since I don’t have an order number from click and grow. I purchased them from Amazon.

Debbie

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10

Hi, that should not be a problem.
You should be able to submit a ticket here

11

Thank you Mirjam! I submitted a request.

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